Our Commitment to
Your Privacy.
Transparency is our core value. Learn exactly how we handle your data, protect your privacy, and secure your devices during our IT services.
Information We Collect
SG Tech Pro Solutions ("we", "our", or "us") respects your privacy. We collect information that you voluntarily provide to us when you register on the portal, place an order, subscribe to our newsletter, or fill out a contact form.
Personal Information
Name, email address, phone number, and physical address for on-site services.
Device Information
Serial numbers, hardware specs, passwords/PINs (only when provided explicitly for repair).
Device Data & Security
As an IT repair center, we recognize the highly sensitive nature of personal and business data on your devices. Our technicians access your files only when strictly necessary to perform data recovery, OS reinstallation, or data transfer as requested by you. We do not copy, retain, or distribute any personal data.
How We Use Data
-
✓
To provide, operate, and maintain our IT services seamlessly.
-
✓
To process transactions, generate invoices, and manage AMC contracts.
-
✓
To communicate regarding repair updates, support tickets, and account alerts.
Protection & Third Parties
We implement a variety of high-end security measures. Our website uses Secure Socket Layer (SSL) technology. Passwords are securely hashed using industry-standard algorithms.
We Never Sell Your Data
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties. This excludes trusted payment gateways like Razorpay who adhere to strict PCI-DSS confidentiality.